Buy & Collect

Orders can be collected within 48 hours from the time of placing the order. A confirmation call, message, email will notify the customer once the order is ready for collection.

Orders placed before 2:00 PM from Sunday to Saturday will be available from next business day at 3:00 PM onwards, while orders placed after 2:00 PM (and all-day Sunday) will be available for collection only after 2-3 business days. A confirmation call, message, email will notify the customer once the order is ready for collection.

Any person can collect your order from our customer service desk. However, they will need to bring proof of order such as confirmation message (SMS or Email), proof of identity such as Emirates ID or Passport.

Please note that your order will be available at the pickup store location until 5 days post confirmation.