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Free Delivery in Dubai for Orders Above AED 100
Free Delivery in Dubai for Orders Above AED 100

Frequently Asked Questions

Plants:

1. Are the plants offered for sale healthy and of good quality?

  • Absolutely, we guarantee healthy and high-quality plants sourced from reputable nurseries. Our plants are carefully inspected before shipping to ensure they meet your expectations.

2. How do I select the right plants for my location and preferences?

  • Browse through our user-friendly website, where botanical beauty awaits your discovery. Immerse yourself in detailed plant descriptions, thoughtful care guides, and tailored recommendations for every plant enthusiast. With refined filters for light preferences, sizes, and watering needs, finding your perfect plant companion is effortless. Begin your journey towards verdant elegance today by visiting our product page. (add link)

3. Do you offer a wide variety of plants?

  • Yes, we offer an extensive range of plants, including indoor plants, outdoor plants, succulents, flowering plants, and more. You can explore our diverse selection and find plants that suit your taste and style.

4. Can I buy plants online in the UAE?

  • Yes, you can conveniently buy plants online in the UAE through various e-commerce platforms specializing in plant sales.

5. What is the delivery process for online plant orders?

  • Indulge in a realm of convenience and reliability. Our esteemed delivery service spans the UAE, ensuring the utmost punctuality. With precision, our team expertly packages each order, guaranteeing the secure passage of your botanical selections. Await the arrival of your verdant companions in impeccable condition, gracing your doorstep with elegance.

6. How can I be sure the plants will survive during delivery?

  • Rest assured; we prioritize your plants' safety. Employing specialized packaging, we fortify your botanical treasures for their journey. Collaborating exclusively with esteemed delivery partners, we emphasize the delicate handling plants deserve.Your confidence is our commitment.

7. What if I need assistance with plant care after purchase? Need to attach blog post

  • Count on us as your plant care companions! Explore our comprehensive care guides online, while our dedicated support team stands ready to assist with your plant-related queries. You can also visit every Tuesday and join our plant clinic session.

8. Are online payments secure on your platform?

  • Your payment security is paramount. Our website employs advanced encryption protocols to safeguard your payment details. Rest assured and proceed confidently. Read our terms and conditions page to know more.

9. Do you offer pots and accessories along with plants?

  • Yes, we offer a selection of pots, planters, and accessories that complement our plants. You can find options that enhance the aesthetics of your plants and living space.

10. What if I'm not satisfied with my purchase?

  • Your contentment is our priority. Should your purchase fall short, our dedicated customer support awaits your timely contact. We're committed to promptly addressing your concerns. Connect with us now on +971 600 54 84 84.

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Indoor Plants:


1. Can indoor plants thrive in the UAE's climate?

  • Yes, many indoor plants are well-suited to the UAE's climate as they can be kept indoors where the environment is controlled and not subject to extreme heat.

2. How do I know if a specific indoor plant is suitable for my home's environment?

  • At our company, we provide you with an exceptional service, ensuring that the plants we offer are perfectly suited to your home environment. We go the extra mile by conducting on-site visits to assess your space and its conditions, enabling us to recommend the ideal indoor plants for your specific location. Our team of knowledgeable customer service representatives is also readily available to address any inquiries you may have. Your satisfaction and the health of your plants are our top priorities, and we are here to ensure you enjoy a thriving and harmonious indoor garden. Connect with us now on +971 600 54 84 84.

3. Can I keep indoor plants in air-conditioned spaces?

  • Yes, indoor plants can thrive in air-conditioned environments as long as you ensure they receive adequate light and maintain appropriate humidity levels.

4. How often should I water my indoor plants?

  • The watering frequency varies among different indoor plants. We provide specific guidelines for each plant's water needs to help you avoid over watering or under watering.

5. Are the decorative pots shown in the pictures included with the plants?

  • The decorative pots shown in the pictures are often for display purposes. You can browse our collection of pots and planters to find ones that match your style and fit your plants.

6. Do you offer indoor plant care accessories like fertilizers and plant food?

  • Absolutely, we offer a variety of plant care accessories such as fertilizers and plant food. These aids are designed to support the health and vitality of your cherished indoor plants.

7. How do I handle pests and diseases if they affect my indoor plants?

  • Rely on our care guides for insights on spotting and addressing typical pests and diseases. For any challenges you encounter, our customer support is at your service. Trust us to guide you.

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Outdoor Plants:


1. Can I buy outdoor plants online that are suitable for the UAE's climate?

  • Yes, we offer a range of outdoor plants that are specifically chosen to thrive in the UAE's climate and conditions.

2. How do I know which outdoor plants are best for my garden or outdoor space?

  • Explore our website for comprehensive insights into each outdoor plant, covering growth patterns, sun requirements, watering essentials, and more. Simplify your selection, harmonizing with your outdoor setting.

3. Are these outdoor plants drought-tolerant and heat-resistant?

  • Yes, many of our outdoor plants are selected for their ability to withstand high temperatures and drought conditions commonly found in the UAE.

4. Can I plant these outdoor plants directly in the ground or should I use pots?

  • Depending on the plant's size and growth characteristics, you can choose to plant directly in the ground or use pots. We provide recommendations for each plant's suitable planting method.

5. Do you offer flowering outdoor plants that can thrive in the UAE's climate?

  • Yes, we have a selection of flowering outdoor plants that are well-suited to the UAE's climate. You can enjoy vibrant blooms in your garden or outdoor space.

6. How often should I water my outdoor plants?

  • Watering needs differ across outdoor plants. Our plant descriptions provide precise watering frequency guidance for optimal growth. Count on us for accurate support. Delve into details with our team on +971 600 54 84 84.

7. Do you provide landscaping advice for arranging these outdoor plants in my garden?

  • While comprehensive landscaping services aren't provided, our website presents plant combination recommendations and design insights to assist you in crafting an exquisite outdoor haven. Trust our expertise to guide your vision.

8. Are outdoor plants invasive or non-native species?

  • Our foremost commitment is to provide non-invasive, locally well-adapted plant species, that harmonize with the UAE's ecosystem. Trust our conscientious selection to align with the region's natural balance.

9. Can I grow fruit-bearing plants or edible herbs in my outdoor space?

  • Yes, we offer a selection of fruit-bearing plants and edible herbs that you can grow in your outdoor space to enjoy fresh produce.

10. How do I protect my outdoor plants from pests and diseases?

  • Within our plant care guides, you'll find guidance on pest and disease management. For tailored solutions to specific issues, our customer support stands ready to offer expert advice. Rely on our dedicated assistance at +971 600 54 84 84.

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Pots and Containers


1. What types of pots do you offer for my plants?

  • We offer a diverse range of pots and planters suitable for various plant sizes and styles. Our collection includes ceramic, Fiber Pots, plastic, and decorative pots.

2. How do I choose the right pot size for my plant?

  • The pot size depends on the plant's current size and growth potential. We provide guidelines on selecting pots that provide ample space for root growth.

3. Do you offer self-watering pots or planters?

  • Currently, we do not have self-watering pots or planters available in our inventory. Our product range may change over time, so we recommend keeping an eye on our updates or contacting our customer service team for any future availability of self-watering pots or planters.

4. Are your pots suitable for outdoor use in the UAE's climate?

  • The suitability of our pots for outdoor use in the UAE's climate depends on the specific material used in their construction. We offer a diverse range of pots, each crafted from different materials that exhibit varying levels of durability and weather resistance. Some of our pots are designed to withstand outdoor conditions, including the UAE's climate, due to their robust materials that can handle heat and sun exposure. To ensure you choose pots that will thrive in the outdoor environment of the UAE, we recommend reviewing the product descriptions and materials listed for each pot.

5. Do you offer pots with drainage holes?

  • Yes, many of our pots come with drainage holes to ensure proper water drainage and prevent overwatering.

6. Can I find decorative pots that match my interior or outdoor design theme?

  • Absolutely, our collection includes a variety of decorative pots in different colors, designs, and styles to complement various interior and outdoor design aesthetics.

7. Do you offer hanging pots or containers for vertical gardening?

  • Yes, we have hanging pots and containers designed for vertical gardening, allowing you to create stunning displays in limited spaces.

8. Do you offer sets of pots and containers for a cohesive look?

  • Yes, we offer pot sets that are curated for a cohesive and aesthetically pleasing appearance. These sets can help you create visually appealing arrangements.

9. Can I purchase pots and containers separately or only with plants?

  • You can purchase pots and containers separately if you wish. Our selection allows you to mix and match pots with your existing plants or choose new plants to accompany them.

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Plant care and Potting Mix


1. What plant care products do you offer?

  • We provide a range of plant care products, including fertilizers, soil mixes, plant food, pest control solutions, and more to help you maintain the health of your plants.

2. How often should I fertilize my plants and which product is best?

  • Fertilizing frequency varies among plants. Our plant care products include instructions on application frequency, and you can choose fertilizers based on your plants' needs.

3. Are your plant care products safe for indoor plants and the environment?

  • Yes, our plant care products are selected with safety and environmental considerations in mind. We prioritize products that are suitable for both indoor and outdoor use.

4. Do you offer organic or natural plant care products?

  • Yes, we have a selection of organic base and natural plant care products that are gentle on plants and the environment.

5. Can you provide guidance on using plant care products effectively?

  • Each product we offer comes with detailed usage instructions. Our website may also include additional tips for maximizing the effectiveness of plant care products.

6. Can I use your pots and plant care products for plants I already have?

  • Yes, our pots and plant care products are suitable for both new and existing plants. Our variety ensures compatibility with a wide range of plant types.

7. How do I know which plant care products my plants need?

  • Our product descriptions often include information about the specific benefits of each product. Additionally, you can refer to our plant care guides for recommendations based on plant types.

8. Can I use your plant care products on different types of plants?

  • Our plant care products are designed to be versatile and suitable for a wide range of plant types, both indoor and outdoor.

9. What is the shelf life of your plant care products?

  • The shelf life varies among products. Most products have a clearly labeled expiration date on the packaging.

8. Can I find a potting mix suitable for different types of plants?

  • Our potting soil is formulated to serve as a versatile option for a wide variety of plants. While it's a general-purpose mix, it provides essential nutrients and a balanced texture that can accommodate the needs of various plant types.

9. How do I know which potting mix is right for my plants?

  • Our potting mix product descriptions usually include information about the types of plants they are best suited for. You can also refer to our plant care guides for guidance.

10. Do you offer potting mix with added nutrients?

  • Yes, all of our potting mixes are enriched with nutrients to support plant growth. These mixes can be especially beneficial for young or actively growing plants.

11. Can I use your potting mix for both indoor and outdoor plants?

  • Yes, many of our potting mixes are versatile and suitable for both indoor and outdoor plants. Check the product descriptions for specific recommendations.

12. How often should I repot my plants using your potting mix?

  • The frequency of repotting varies depending on the plant's growth rate and size. We recommend repotting when the plant becomes root-bound or outgrows its current container.

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Furniture and Home Accessories:


1. What types of furniture and home accessories do you offer?

  • We offer a wide range of furniture and home accessories, including sofas, chairs, tables, lighting fixtures, rugs, wall art, and more.

2. How do I choose the right furniture pieces for my space?

  • For your ease, detailed product descriptions and dimensions on our website, facilitating your choice of furniture that seamlessly aligns with your space and requirements. Trust our thorough information for confident decisions.

3. Are your furniture pieces ready to assemble or pre-assembled?

  • Our furniture offerings can vary. Some items might require assembly, while others come pre-assembled. The product description will specify whether assembly is required.

4. What materials are your furniture and home accessories made from?

  • Our products are crafted from a variety of materials, including wood, metal, glass, fabric, and more. Material information is provided in the product descriptions.

5. Do you offer customization options for furniture or home accessories?

  • Customization options may be available for certain products. Check the product details or contact our customer support for information on customization possibilities.

6. Do you provide delivery and assembly services?

  • Yes, we offer delivery and assembly services for many of our larger furniture items. Details about delivery options are usually provided on our website.

7. What is your return policy for furniture and home accessories?

  • Returning is hassle-free. Our policy, varying by product and region, generally permits returns within a specified timeframe for unused, original-condition items. Your satisfaction is our priority. Refer to our policy for detailed guidance.

8. Can I track the delivery of my furniture or home accessories?

  • While we currently do not offer a tracking service for monitoring the delivery progress of your furniture or home accessories, we've made it easy for you to stay informed about your delivery status. Our customer service team is readily available to provide you with timely updates on the whereabouts of your order. Should you have any questions about the estimated delivery time, the status of your delivery, or any other inquiries related to your order, please don't hesitate to reach out to our customer service representatives. Rely on our dedicated assistance at +971 600 54 84 84.

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Furniture:


1. What types of furniture do you offer for sale?

  • We offer a wide range of furniture, including sofas, dining sets, coffee tables, wardrobes, chairs, and more to suit various needs and preferences.

2. Are your furniture items brand new or pre-owned?

  • All our furniture items are brand new and sourced from reputable manufacturers and suppliers.

3. How can I be sure the furniture will fit in my space?

  • Precise dimensions accompany every piece of furniture on our website. Prioritize a perfect fit by measuring your space and cross-referencing with our product measurements.

4. Do you offer delivery and assembly services for furniture?

  • Yes, we provide delivery services for most furniture items. Assembly services may also be available for larger pieces. Details can be found on our website.

5. What materials are your furniture items made from?

  • Our furniture is crafted from various materials such as wood, metal, fabric, leather, and more. Material information is included in the product descriptions.

6. Do you offer customization options for furniture items?

  • Customization options might be available for certain furniture pieces. Simply share your ideas and specifications with us, and our carpenters will work closely with you to understand your needs and create customized furniture that reflects your unique style. Feel free to reach out to our customer service team to initiate the customization process or to discuss any questions you might have.

7. What is the estimated delivery time for furniture orders?

  • Delivery times can vary depending on the item's availability and your location. An estimated delivery time frame is usually provided on the product page.

8. Can I return or exchange furniture if I'm not satisfied?

  • Returning is hassle-free. Our policy, varying by product and region, generally permits returns within a specified time frame for unused, original-condition items. Your satisfaction is our priority. Refer to our policy for detailed guidance.

9. How do I care for and maintain the furniture I purchase?

  • Each furniture item comes with care instructions that you should follow to maintain its appearance and functionality.

10. Can I see the furniture in person before purchasing?

  • Experience our furniture collection firsthand at our store on Sheikh Zayed Road. Here you can view our furniture collection. Check our website for showroom locations and visiting hours.

11. How do I track the status of my furniture delivery?

  • Our customer service team is readily available to provide you with timely updates on the whereabouts of your order. Should you have any questions about the estimated delivery time, the status of your delivery, or any other inquiries related to your order, please don't hesitate to reach out to our customer service representatives. Rely on our dedicated assistance at +971 600 54 84 84.

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Home Accessories:


1. What types of home accessories do you offer for sale?

  • We offer a diverse range of home accessories, including decorative items, lighting fixtures, rugs, cushions, wall art, vases, and more.

2. How do I choose the right home accessories for my space?

  • Our product descriptions include dimensions and design details to help you select accessories that match your style and fit your space.

3. Are your home accessories suitable for various interior design styles?

  • Yes, our collection includes accessories suitable for a variety of interior design aesthetics, from modern and minimalist to traditional and eclectic.

4. How can I ensure that the accessories will fit well with my current furniture and
decor?

  • Pay attention to the product dimensions and style details provided in the descriptions. You can also request fabric or material samples if available.

5. Can I return or exchange home accessories if they don't suit my space?

  • Our return policy usually allows for returns or exchanges within a specified time frame, provided the item is unused and in its original condition. Refer to our return policy for specifics.

6. Do you offer discounts or promotions on home accessories?

  • Yes, we often have promotions and discounts on selected home accessories. Keep an eye on our website for ongoing deals.

7. Can I get advice on arranging and styling my home accessories?

  • Our website and social media platforms may provide styling tips and ideas. You can also reach out to our customer support for personalized advice.

8. Do you offer eco-friendly or sustainable home accessory options?

  • Yes, we offer a selection of eco-friendly and sustainable home accessories, such as products made from recycled materials or environmentally conscious designs.

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Outdoor Living:


1. What types of outdoor living products do you offer?

  • We offer a variety of outdoor living products, including outdoor furniture, umbrellas, gazebos, outdoor rugs, cushions, planters, and more.

2. Are your outdoor living products suitable for the UAE's climate?

  • Yes, our outdoor products are specifically chosen for their durability and ability to withstand the UAE's climate, including high temperatures and occasional sandstorms.

3. How can I choose the right outdoor furniture for my space?

  • Our product descriptions include dimensions and design details to help you select furniture that fits your outdoor area and suits your preferences.

4. Are your outdoor furniture and accessories UV-resistant and weatherproof?

  • Many of our outdoor products are designed to be UV-resistant and weatherproof, ensuring they maintain their appearance and functionality in outdoor conditions.

5. Can I find outdoor products that match my preferred style or theme?

  • Yes, our outdoor product collection includes various styles, from contemporary and modern to classic and rustic.

6. Do you provide delivery and assembly services for outdoor products?

  • Yes, we offer delivery services for most outdoor products. Assembly services may also be available for larger items. Check the product details for information

7. Can I use your outdoor furniture by the pool or in direct sunlight?

  • Many of our outdoor furniture items are designed to be used by the pool and in direct sunlight. However, it's recommended to check the product specifications for specific usage instructions.

8. What materials are your outdoor products made from?

  • Our outdoor products are made from a variety of weather-resistant materials such as aluminum, synthetic rattan, outdoor fabrics, and more. Material details are provided in the product descriptions.

9. How do I maintain and care for my outdoor products?

  • Proper cleaning and maintenance will help prolong the lifespan and appearance of your outdoor items. You can also contact us for any assistance at +971 60054 84 84.

10. Can I get advice on designing my outdoor space with your products?

  • Our website and social media platforms may provide outdoor design tips and inspiration. You can also reach out to our customer support for personalized advice.

11. Can I return or exchange outdoor products if they don't suit my space?

  • Our return policy typically allows for returns or exchanges within a specified time frame, provided the item is unused and in its original condition. Refer to our return policy for details.

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BBQ and Outdoor Living:

1. What types of BBQ and outdoor living products do you offer?

  • We offer a range of BBQ grills, outdoor furniture, fire pits, BBQ accessories, and more to enhance your outdoor living experience.

2. Are your BBQ grills suitable for outdoor use in the UAE's climate?

  • Yes, our BBQ grills are designed to withstand the UAE's climate and provide reliable performance for outdoor cooking.

3. How do I choose the right BBQ grill for my needs?

  • Our product descriptions include information about grill sizes, features, and cooking capabilities. Consider factors like the number of burners and cooking surface area.

4. Are your BBQ accessories compatible with various grill brands?

  • Many of our BBQ accessories are designed to be compatible with a wide range of grill brands. Check the product descriptions for compatibility information.

5. Can I find outdoor furniture and accessories to create a complete outdoor
living space?

  • Yes, our outdoor living product collection includes furniture, cushions, rugs, and more to help you create a comfortable and inviting outdoor area.

6. Do you offer delivery and assembly services for BBQ and outdoor products?

  • Yes, we provide delivery services for most BBQ and outdoor products. Assembly services may also be available for certain items. Check product details for information.

7. Can I use your BBQ grills on balconies or terraces?

  • The suitability of using BBQ grills on balconies or terraces depends on the building's regulations and safety considerations. Consult your building management or local authorities.

8. How do I maintain and clean my BBQ grill for optimal performance?

  • Each BBQ grill comes with maintenance instructions. Regular cleaning and proper care will help ensure your grill's longevity and efficient cooking.

9. Can I get advice on outdoor design and arranging my BBQ area?

  • Our website may offer outdoor design tips and inspiration. You can also contact our customer support for personalized advice on creating your outdoor space.

10. Can I return or exchange BBQ and outdoor products if they don't meet my expectations?

  • Returning is hassle-free. Our policy, varying by product and region, generally permits returns within a specified timeframe for unused, original-condition items. Your satisfaction is our priority. Refer to our policy for detailed guidance.

11. Do you offer warranties for your BBQ and outdoor living products?

  • Yes, many of our BBQ and outdoor products come with warranties that cover manufacturing defects and certain damages. Warranty information is usually provided in the product details.

12. Are your BBQ grills compatible with different types of fuel (charcoal, gas, electric)?

  • Our BBQ grill collection may include options for different types of fuel. The product descriptions will indicate the type of fuel each grill is designed for.

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Fountains and Ornaments: 


1. What types of fountains and ornaments do you offer for sale?

  • We offer a variety of fountains, statues, garden ornaments, and decorative items to enhance your outdoor and indoor spaces.

2. Can I use your fountains indoors as well as outdoors?

  • Some of our fountains are designed for indoor use, while others are suitable for outdoor placement. The product descriptions will specify their intended usage.

3. How do I choose the right fountain or ornament for my space?

  • Consider the size of your space, the style you prefer, and the theme of your decor. Product dimensions and descriptions will guide your decision.

4. Are your fountains and ornaments made from weather-resistant materials?

  • Many of our outdoor fountains and ornaments are crafted from weather-resistant materials designed to withstand the elements.

5. Can I find fountains and ornaments suitable for various design styles?

  • Yes, our collection includes a variety of fountains and ornaments that cater to different design aesthetics, from classic to contemporary.

6. Do you provide installation services for fountains and ornaments?

  • Installation services may be available for certain items. Check the product details or contact our customer support for information.

7. Can I find fountains that are environmentally friendly or energy-efficient?

  • Some of our fountains are designed to be energy-efficient or use recirculating water systems, minimizing water consumption.

8. How do I maintain and clean the fountains and ornaments I purchase?

  • With regular cleaning and maintenance will help preserve the appearance and functionality of your items.

9. Can I return or exchange fountains and ornaments if they don't match my
expectations?

  • Returning is hassle-free. Our policy, varying by product and region, generally permits returns within a specified timeframe for unused, original-condition items. Your satisfaction is our priority. Refer to our policy for detailed guidance.

10. Can I get advice on arranging and styling my outdoor space with fountains and ornaments?

  • Our website and social media platforms may offer outdoor styling tips and ideas. You can also reach out to our customer support for personalized advice.

11. Are your fountains easy to set up and maintain?

  • Many of our fountains are designed for ease of setup and maintenance. Included instructions will guide you through the process.

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Carpentry:


1. What types of custom-made wooden products do you offer?

  • We offer a range of custom-made wooden products, including furniture, cabinetry, shelving, decorative items, and more.

2. How do I request a custom-made wooden product?

  • You can usually contact our customer support or visit our website to inquire about custom orders. We'll guide you through the process of specifying your requirements.

3. What materials do you use for your custom-made wooden products?

  • Our custom-made products are typically crafted from high-quality wood materials, which can vary depending on the product and your preferences.

4. Can I provide my own design or choose from existing designs?

  • Many times, you can provide your own design ideas or collaborate with our design team to create a unique custom piece. Existing designs may also be available for customization.

5. How long does it take to receive a custom-made product?

  • The production time for custom-made wooden products can vary based on complexity, materials, and our current workload. Our team will provide you with a timeframe during the order process.

6. Can I choose the finish and color of the custom-made product?

  • Yes, you can often choose the finish, color, and other design elements for your custom-made wooden product. Our team can guide you through the available options.

7. Do you provide cost estimates for custom-made products before I place an order?

  • Yes, we'll usually provide you with a cost estimate based on the specifications you provide. The final cost may vary based on any changes or additional details.

8. How do I ensure the custom-made product will meet my expectations?

  • Our team will work closely with you during the design and approval process to ensure that the final product aligns with your vision.

9. Can I make changes to the design after I've placed the order?

  • Depending on the stage of production, some changes may be possible. It's best to communicate any design changes as early as possible.

10. Do you offer delivery and installation for custom-made wooden products?

  • Yes, we often provide delivery and installation services for custom-made products to ensure they are properly set up in your space.

11. Are your custom-made wooden products covered by warranties?

  • Yes, our custom-made products usually come with warranties that cover manufacturing defects and certain damages. Warranty details will be provided when you place your order.

12. Can I see samples or previous work before placing a custom order?

  • Our website or showroom may showcase examples of previous custom-made projects. You can also request to see samples to get an idea of our craftsmanship and quality.